frequently asked questions

Q: How do I register my athlete?

A: Click on the "Parent Portal" link at the top of the page to create your login and profile. Once that is complete you can register for classes.


Q: Where is the gym located?

A: Classes are held at 398-D E North 5th St, Summerville, SC 29483 - right past Spinx on North 5th St

Q: Can I schedule a make up lesson if we miss?

A: Unfortunately at this time we are not allowing athletes to make up missed classes

Q: Where is the class schedule?

A: Click on the "Parent Portal" link at the top of the page to see our available classes or view our calendar here

Q: My account was charged $50 - what is that for?

A: If you have not been to an Open Gym class or have not paid the 2020 registration fee, it will be added to your balance. 

Q: Is this a monthly membership?

A: No. You are making monthly payments on the class you registered for. If you would like to pay for the session upfront, please get in touch with us via email. Upon enrollment, you are committing to the full class session and the monthly payments. We will NOT be removing athletes from rosters or giving refunds.

Q: Is there a fee for missed payments?

A: Yes, there is a $25 fee added on the 5th of the month for NSF, returned payments, & expired cards. Please make sure you keep your billing information up to date to avoid this penalty. 

Q: Who is considered an Open Gym Member?

A: Open Gym Members are athletes who tumble with us through their school or youth program. You must maintain a "base class" with one of our member programs to receive the member discounts. Members are registered & up to date athletes from the following programs: Ashley Ridge High School, Hanahan High School, Summerville High School, SRCC Youth, & Summerville Swamp Fox Rec.  

Q: I have a question about registration, who should I contact?

A: Please send us an email - - and we can assist.

Q: We will be missing a class, what should we do?

A: Please notify us via email - - so we can plan accordingly.

© 2023 Open Gym Cheer   398-D E North 5th St, Summerville, SC 29483